Service

Pre-sales: Our sales and technical teams will have in-depth communication with customers to understand their needs and expectations, and provide them with detailed technical consultation and solution suggestions. We will showcase our product advantages, performance features and success stories to help customers make informed decisions.

On sale: Once a customer chooses our product, we will immediately start the efficient production and delivery process.

During the production process, we strictly control quality to ensure that every link meets high standards. We will maintain timely communication with customers to inform them of the production progress and keep customers informed of the situation.

During the delivery stage, we will carefully arrange transportation and installation to ensure that the products arrive at the customer site on time and safely, and professional technicians will perform installation and debugging to ensure the normal operation of the equipment.

After-sales: After-sales is an aspect that we attach great importance to. We provide customers with comprehensive after-sales service guarantees, including regular maintenance, troubleshooting, technical support, etc.

We have a professional after-sales team that is ready to respond to customer needs and solve problems quickly. We also provide training to our customers to help them better operate and maintain their equipment.

We are committed to establishing long-term cooperative relationships with customers, continuously improving customer satisfaction, and providing continuous support for customers' production. If quality problems occur during the warranty period, we will respond within 4 hours locally in Ningbo, and 8-48 depending on the distance from other places. Arrive at the factory within hours.